-A call to New Leaf or a visit to our website is all that is needed to start the process

– You choose your package and receive a quote, complete the online forms, and provide payment.

-We then dispatch our licensed funeral directors to transport your loved one from the place of death to our climate controlled holding facility for care and storage.

-We then register the death with the local municipality. Forms, certificates and authorizations are completed according to New York State laws before the cremation can take place.

-Once the forms and authorizations have been signed and filed with the local health department, the decedent is transferred to a third party crematory (as required by New York State law) for cremation. Usually this takes place within 3-7 days.

-The ashes are then shipped to the family or a hand delivery/pickup is arranged.

The overall cremation process, from notification until the family receives the ashes, will take an average of 7–15 days (you said you would hold body for five days when we spoke; can you hold a body more than that without cremation; should note that if there is a delay, as outlined below, body must be cremated). (We can’t cremate until the forms are filed. If the delay is longer than 5 days we charge a storage fee per day) Funeral homes are at the mercy of the medical examiner and others, though, so delays can and do occur.

The overall cremation process, from initial arrangements until the family receives the ashes, will take an average of 10–15 days.

Delays may occur when local, state or federal agencies, police, county coroner, or medical examiners become involved and investigate the circumstances surrounding a death, or the attending physician delays signing the death certificate.

You can rest assured that New Leaf will keep you informed every step of the way should a delay occur.

**Note: Should a delay in obtaining the death certificate require us to store your loved one in our care beyond the standard 3 day window, a daily ‘custodial care’ of $150/day will apply.

New Leaf offers ‘direct cremation’ services at an affordable price. Forms are filled out online or over the phone. We provide efficient, quality service at a clear, reasonable price.

Arrangements are made online or over the phone.

We provide efficient, quality service at a clear, reasonable price.

No, New Leaf handles the cremation allowing you to plan your own memorial service. If you would like to have a memorial service at one of our partner funeral homes we will be happy to arrange.

Your loved one’s ashes can be hand-delivered by one of our representatives, shipped via USPS, or picked up from our location. They come in a rigid plastic container unless an urn is purchased through our website.

This is definitely true when it comes to arranging a traditional funeral. As always, you get what you pay for- nicer facilities, nicer livery vehicles, etc.

Direct Cremations, are a bit different, but you’re still paying for quality service. They are less expensive than a traditional funeral because you are able to avoid costs like embalming, using the funeral home for visitation, a casket, and burial plot.

You should use caution when selecting the lowest cost providers in a given market- many firms advertise one price, but charge another after they’ve tricked you into calling. That is why we offer instant quotes- we have nothing to hide!

We offer an efficient service and we pride ourselves on quality customer care. Our staff has over 100 years of experience in the funeral industry, and available every step of the way.

We believe that a person’s financial standing should not preclude them from a dignified end, and that every life should be celebrated. That is why we charge a reasonable price.