New Leaf Cremation/Macken Mortuary
52 Clinton Avenue
Rockville Centre, NY 11570
info@newleafcremation.com
(855) 770-3777
New Leaf Cremation
Affordable Cremation Services you can trust
Arranged from the comfort of your home
Cremation packages for every budget
Experienced, Local, Affordable: Island Park's Premier Cremation Services
Our goal is to make cremation care as efficient as possible. We believe in transparent, affordable pricing and genuine customer service. Arrangements can be made online or over the phone, and quotes are available in seconds. With over 100 years of combined experience, our local staff is available for assistance every step of the way. We are available 24 hours a day to explain our direct cremation service.
Easy 4 Step Process
Arrangements made online using our efficient web forms or over the telephone
Our licensed funeral directors transfer your loved one into our care. Your family member is then kept in our climate controlled facility while the cremation paperwork is filed with the relevant authorities.
We register the death and procure the necessary authorizations, then arrange a private cremation
Ashes can be hand delivered, picked up from one of our locations, or shipped via US Postal Service priority mail with a fully trackable ID number to any US postal address.
*in most cases our client care team can arrive within 60 minutes to pickup your loved one.
Our Direct Cremation Package Includes:
- 24/7 service from our licensed funeral directors
- Transfer of your loved one from their place of death
- Care for your loved one while the death is being registered
- Registering the death with the relevant authorities
- Transportation to the crematory
- A private, dignified cremation
- Return of the ashes to our facility
Our Service Area
Proudly serving the following counties:Nassau, Suffolk, Manhattan, Brooklyn, Queens, Bronx
New Leaf Cremation provides convenient cremation services in New York. Convenience is essential at this trying time. Families are contented that all their cremation needs are handled smoothly by our dedicated staff. With our expert services, we aim to alleviate the difficulties and worries of carrying out your loved one’s final wishes. Our devoted team will assist you with every step to create the best life celebration for your loved one. We offer cremation services in Queens, Nassau County, and Long Beach, NY. Contact us!
Design a more meaningful memorial
Expanding your options to Celebrate Lives. Our Direct Cremation service allows you to plan a memorial service without the cost or timing constraints of a traditional funeral. Memorial services can be designed to match your loved one’s unique personality, at a place that is meaningful to your family and friends, and at a time that is convenient for all who wish to attend.
Experienced, Local, Affordable.
Additional Information
Annie de Freitas
15:58 29 May 26
My sister passed and we were looking for final arrangements. I contacted several places and we decided on New Leaf... Cremation.They took details and handled all details. I very much appreciate Margaret’s patience during this time. We made several calls to her to change and tweak details. She was always professional and so patient with us.All details were handled even getting a priest to attend.I am forever grateful and will always recommend New Leaf .Thank you from the bottom of our hearts to make this so much easier for usread more
Sarah Mitchell
02:24 20 May 26
Margaret was so calm and patient while dealing with the most traumatic moment of my life. Everything was so easy. My... mom looked better then I could imagine. Having the option of a small intimate viewing before direct cremation was the comfort I needed. I will also be using newleaf for prayer cards for her celebration of life. Newleaf is just simple, comforting, and efficient. Thank you so much Margaret 🩷read more
Nicky Viard
13:22 15 Apr 26
Upon the passing of my mother, in honor of her request to be cremated I called several companies to compare services;... New Leaf Cremation was the most reasonably priced. Moreover, the staff is kind, professional, informed and sympathetic, from Douglas the driver who picked up Mom from hospice where she peacefully passed, to Margaret the manager. Margaret patiently listened to me pouring my heart out and answered all my questions. She detailed the precise and respectful cremation process which guaranteed Mom’s dignity as well as the certification of her identity throughout. Thank you, Margaret and the New Leaf Cremation team. God bless.read more
Hilda Cummings
16:38 09 Apr 26
I was treated with the ulmost care and attention to the service I needed for my dear Brother Carlos Fernanez. Being... that I live in Florida and their company is located in Queens a Ms. Margaret Edwards suggested that she can mail me the ashes, and I just received it and my heart and soul vibrated with joy. I hope to recommend the company without hesitation!!read more
JohnB
13:15 06 Mar 26
I contacted them months in advance. They provided me with an estimate to which they adhered exactly.I called a couple... of weeks before the death just to confirm and they addressed my concerns respectfully and accurately.They arrived at my home within a half hour of being contacted. Two gentlemen came in, they were extremely sympathetic, respectful, and deferential.They told us everything they were going to do before they did it and offered us options about the procedure.I spoke with a close friend about their experience with a cremation though a funeral home. They had to sit with a funeral director for over an hour as he tried to sell them services. They bought a $400 urn; I took the included container.The only other difference is that their loved one was removed from a facility and mine from home.They spent over three times as much as I did.Some may find it tacky to shop for funeral services, but my wife would have been pleased.read more
Andrea Barnhill
13:07 23 Feb 26
New Leaf was VERY responsive from the very beginning. They were compassionate and professional every step of the way.... Thank you for making a challenging time easy for us.read more
Veronica Treston
13:01 08 Feb 26
From start to finish Margaret and her team were so supportive, I truly do not know how I would have survived with... arrangements for my husband. They’re reasonably priced, have ample parking, opened a room for the more than expected people who showed up for my family. I highly recommend them for one of the most difficult moments in life.read more
Jean Treglia
12:17 29 Oct 25
From start to finish, the service at New Leaf Cremation was excellent. Margaret answered all of our questions and lead... us through a difficult time. I would recommend New Leaf to all who are considering cremation for their loved one.read more
Jen
14:54 22 Aug 25
Margaret is a wonderful person. She is someone you want with you in such a challenging time. Five stars doesn't... capture my appreciation.read more
Adele Baserap
05:46 17 Jul 25
My family and I were very pleased with the services rendered to us by New Leaf when my husband passed way in June of... this year. Margaret was very responsive and knowledgeable with all the questions asked of her. She was so helpful in picking out an urn and prayer cards. Although we had a problem with the honor guard not making the funeral mass, Margaret got right on the problem and ensured that they were at the memorial luncheon. Thank you to everyone at New Leaf.read more
Dawn G
21:27 29 May 25
New Leaf Cremation provided exceptional support and service. They made a difficult time, a little less challenging.I... have recommended their services and specifically their location in Long Island, NY. Margaret and Nora at Macken Mortuary Inc., have gone above and beyond; with dealing with the loss of my Mother and a few other issues, their team helped me breathe a little easier.God Bless New Leaf Cremation and their team.read more
Mark Lartigau
19:11 23 Apr 25
New Leaf, was always available from the first call to picking up the remains. Everything was spelled out and done in a... timely manner. I would recommend them to anyone choosing this way form of funeral.read more
Mary Louise Banks
01:08 06 Apr 25
We would like to thank New Leaf Cremation. Especially Margaret. Her compassion and her professionalism went above and... beyond. During these difficult times your caring support and guidance were invaluable to us. The Yarwood family and friends will always be so very grateful to you for the kindness and attention you showed us . We will always remember.❤️🙏🏻read more
charles norris
12:08 21 Mar 25
New Leaf Cremation were very diligent in handling my affairs. I was impressed with how they worked between the... insurance company and myself. They provided their service before complete payment was made. Their prices are very reasonable. The process took time, but the management staff walked with me through the process. Thank you New Leaf. ♥️read more
Ed Gentile
20:52 18 Mar 25
From start to finish, the personal at New Leaf guided us every step of the way. They were very caring and extremely... sensitive to all our needs.read more
Jamella Cohen
13:29 18 Mar 25
I cannot thank New Leaf Cremation enough for their compassionate and efficient service during such a difficult time.... From start to finish, the process was seamless. I was able to submit my request online, and they took care of everything, including picking up my father and handling all the necessary paperwork. Ms. Margaret was especially kind, patient, and always available to answer any questions I had, which gave me so much confidence and peace of mind. Their professionalism, affordability, and care truly exceeded my expectations. If you are looking for a cremation service that is affordable, efficient, and handled with care, I highly recommend New Leaf Cremation.read more
Mrs. A C
13:57 10 Dec 24
New Leaf made the process of picking up my Moms body after in-home hospice care bearable by doing so with dignity,... respect and care. The paperwork aspect was also made easy and smooth. Thank you New Leaf 🍁read more
Luci Gonzalez
00:06 07 Nov 24
Margaret was very helpful and always answered my questions promptly. Everything was done quickly through the website... which was very easy to navigate. She was very efficient and caring. I would recommend.read more
Antonio Tomarchio
12:34 30 Sep 24
The team at New Leaf Cremation was amazing , they helped us dramatically in a moment of deep mourning and sadness.They... took care of everything, making the entire process smooth and relieving us from a lot of logistics concerns.Not only they were effective, but they have also constantly show great humanity and genuine respect for our loved oneread more
Kathi Velardi
16:34 04 Sep 24
My dear husband passed away after being in hospice for 2 days. New Leaf was EXTREMELY respectful and compassionate,... retrieving his body from hospice and later delivering his ashes to me.This is a VERY STRESSFUL time, and New Leaf lightened the burden TREMENDOUSLY. Margaret was especially kind, helpful, and a true Godsend!! I HIGHLY RECOMMEND using their Cremation Services.read more
Marilyn hanna
01:20 28 Aug 24
The staff of New Leaf were very caring and helpful during a difficult period. They were efficient and helped me through... it all with kindness.read more
Kenneth Clare
15:04 27 Aug 24
I wish I could leave more stars. Margaret Edwards was so gracious and compassionate. She relieved much of the anxiety,... and I am grateful for all the comfort she provided during the loss of my Father-In-Law. New Leaf's staff was professional, and I highly recommend this establishment.read more
Kevin Mccormick
22:34 15 Aug 24
Hi I truly want to thank the staff at New Leaf Cremation for providing my family with great service and went above and... beyond to assist with a service for my brother Kenneth who passed away in June 2024. we had limited funds and some how they were very accommodating.Best regards,Kevin Mcread more
Janice Meehan
13:36 17 Jun 24
I was notified of the death of my brother who was a nursing home patient in Island Park, NY. Living in Florida put me... at a disadvantage. I contacted New Leaf Cremation when I was informed of the procedure for claiming the body at the hospital. I was pleasantly surprised to learn how easily they would handle picking up my brother's body for ceremation. I was informed of the other services they could provide as well as a discount if I paid the fee by check. I provided my payment by personal check after I arrived in New York to claim my brother's cremated remains. At a very distressing time, it was extremely comforting to be served so professionally and caringly by the people at New Leaf Cremation.read more
Kayci Rush
13:07 29 May 24
Our family learned our loved one had just days to live and we urgently needed to make final arrangements. Margaret at... New Leaf explained the process, guided us through paperwork, and everything was in place for our loved one.We did not need to go to a funeral home as all the forms and paperwork were done online. This allowed us to make arrangements even though we were out of town. In addition, the cost was affordable and clearly outlined every item that we paid for. When our loved one passed away, Margaret walked me through the final paperwork and was very patient and sensitive.In a very difficult time, work with New Leaf provided calm and care.read more
Shelley N. Reilly
01:52 02 May 24
Very comforting to your loss, compassionate and concerns of your ability to make decisions during this difficult time.... I would recommend Margaret & her Mom, Hands Down the best!read more
Robert Cohen
14:01 13 Apr 24
New Leaf Cremation is an online service available to people wanting to save money as compared to going into a funeral... home and having a cremation done through the funeral home itself. It is at least a 50% savings, and they do a wonderful job through the entire process. They also have a great selection of urns to chose from, both Adult urns and Keepsake urns. This is a wonderful place to do business with if you are seeking a good crematorium.read more
Amy Goldstein
16:28 05 Apr 24
Margaret was who helped me with all my brothers services was amazing!! She was so helpful to all measures that had to... be done to help make it at ease at such a difficult time ... Compassionate, understanding abd genuine.. Thankyou New Leaf Cremationread more
Cherie Felice
17:48 28 Mar 24
The people were so helpful, they walked me through everything. They are amazing to deal with. I am very grateful for... their help during a very hard time.Thank you so much!read more
Doreen
23:08 26 Mar 24
This was a seamless process. 24h access and everything explained clearly. They made the experience as easy as possible... during this difficult time. My mom was in good hands.read more
Eric Singer
13:18 19 Mar 24
Mom was not religious, the mortuary services provided by New Leaf were dignified and respectful. We couldn't have been... more satisfied, they made a difficult time easier.read more
MARY PAT Iten
12:50 19 Mar 24
I highly recommend Nu Leaf Creamation. From the first time I called them to the day they gave me my husband's ashes... they were terrific - they made the whole process easier than I ever anticipated - they were very patient, professional and understanding. They took the time to answer my so many questions at a hard time and they were wonderful from the start in taking care of getting my husband transported from the hospital to their facilities and to ensuring all went well with the cremation. They put his ashes in the urn I had selected and even filled some jewelry urns I had purchased without an issue. Nu Leaf made a very hard time in my life a little easier and I thank them for this. God Bless!read more
Rich Kay
13:24 07 Mar 24
Superb caring customer service throughout the process. Honest and reliable staff providing a very reasonable price for... services. Thank you for your compassion and professionalism. Much appreciated. 5 Stars 🌟 🌟🌟🌟🌟 Top Rating.read more
Curtis Hazelton
15:34 08 Feb 24
Great service. We were handled with care. They were fast, considerate, and affordable. If you are to respect someone’s... wishes and cremate them, I recommend New Leaf. If you have land, check tax exemptionsread more
Ms U
13:55 24 Jan 24
Thank you very much for making the final moments for my father special, accommodating and personal. Especially, the... biggest appreciation to Margaret who answered many questions and met our needs with such patience and kindness.read more
Julisa Cruz
13:14 01 Jan 24
Margaret was a pleasure to work with. She made us feel at ease during our time of despair. I did the application and... all paperwork online which was very easy. I strongly recommend New Leaf Cremations.read more
Samuel Misir
14:12 07 Dec 23
I was in a certain situation and was helped by one of the loveliest workers, Ms. Margaret Edwards. She helped a great... deal and I was very satisfied and appreciative. Highly recommend New Leaf Cremation.read more
Socal DA
18:39 23 Nov 23
I appreciated that Margaret answered the phone consistently and responded to my requests promptly. Her mother Nora was... also good at communicating and connecting me to Margaret who was helpful in the planning and patient with my questions. Her warmth and kindness helped me through this difficult time. The urns they have are very nice, as well. I am grateful for their services and would recommend them.read more
John Fleming
14:07 28 Oct 23
My contacts were thoughtful and responsive. The entire procedure from start to finish went smoothly and on schedule. No... glitches or issues. Thank you for a professional and well done job, in this most horrible time in my life.read more
Debbie Migliore
15:19 25 Oct 23
Using the services of New Leaf Cremation when our family member passed away was a good decision for us. They handled... all the details with compassionate. They were extremely helpful and answered any questions we had. The cremains and death certificates were ready in a timely fashion as well. When you need their services I would not hesitate to use New Leaf Cremation.read more
Maria Villegas
23:28 28 Sep 23
The folks at New Leaf Cremation were wonderful when my husband passed away suddenly. They handled everything... wonderfully and made the process easy and worry free. That means a lot during a difficult time. I would recommend them to anyone needing this service.read more
Carolyn Gordon
12:04 19 Sep 23
Used this crematorium/funeral home for my grandmother. If u don’t mind the location they are affordable without having... to cut any corners. We were able to give my grandmother the home going services she would have wanted filled with family and friends and honor her request to be cremated all within one location. The staff are friendly and understanding and Ms Margaret was very accommodating.read more
Frances Villa
13:12 18 Aug 23
Thank you New leaf for the support and excellent service. It was rough at first as we were not familiar with which... steps to take, but new leaf guided us all through out. Margarette, thank you for your guidance and care, we appreciate you.read more
Ashlee Temple
12:18 02 Aug 23
New Leaf was so affordable and accommodating. They did everything so quickly and was very sweet in the process. I would... definitely use them again. Just hope it won’t be anytime soon if you know what i mean. But hey things happen and they definitely made me feel comfortable during the process.read more
Tiffany Major
17:32 07 Jul 23
New Leaf Cremation is an unequivocally exceptional establishment specializing in funeral services. Margaret displayed... an unequivocally remarkable array of qualities! Her demeanor exhibited a remarkable degree of courtesy and mindfulness! She effectively mitigated the burden and zealously facilitated the remarkable improvement in orchestrating the funeral arrangements for my mother. She and her team executed with remarkable proficiency!read more
Joseph Bates
01:47 01 Jul 23
Had my wife’s memorial at new leaf cremations , staff was so kind and understanding , a interfaith representative spoke... at the ceremony , her words were so calming and comforting , they had a TV monitor so you could have pictures of your love ones very professional establishment it made for a lovely service.read more
Michelle M
12:36 25 Jun 23
They handled my mom's cremation beautifully and were very accommodating!! Communication could use improvement but... overall good experience.read more
Valerie Rocchio
21:09 13 Mar 23
Margaret was always available, helpful, and professional. Thank you New Leaf and Margaret for making a difficult time... manageable and seamless.read more
Vanessa Barg
00:19 10 Mar 23
5 stars? Not enough! To describe the compassionate help, patience, attention, and financially realistic (because... goodness knows new york cremation is normally not!) that Margaret of New Leaf Cremation afforded us in the very difficult process of losing my Dad. There are no end to the positive things I have to say about working with Macken Morturary (not quite as much with the NJ location, which is lovely when you get inside) but the facilities, staff, process, and pricing at New Leaf with Margaret are the bees knees, as Dad would say! If all of what I said wasn't enough, I'll say this: I picked up the planning packet and will be making pre-arrangements for myself there with (cremation at their LI location!) Thank you SO much, Margaret!!! Love, Vanessaread more
Dawn
15:52 04 Nov 22
In what I believed to be the worst time of my life during the pandemic, the people at New Leaf were terrific. They... called me back immediately after my mother died in Queens, NY. I called multiple other places before I found New Leaf. All other companies refused to pick up my mothers body and told me they did not service the 5 boroughs. I was devastated thinking my mothers remains would wind up in a mass grave for those who lost their lives due to covid. The gentleman who works here was so caring, he assured me that would not happen. I gave him all the details and within hours he had arranged to have my mother picked up. While I never met this gentleman and the lady who works there all I can say is thank you for what you did for me and my family. Unfortunately we could not have a service and even though we lost a lot this company gave me peace. I am extremely grateful.read more
donna ginyard
02:07 04 Nov 22
New Leaf was very accommodating during Covid when my son passed. Extremely compassionate and helpful also, all during... the process, they communicated with me and explained the details of the process. Their pricing was affordable within my budget.read more
Theresa Hayes
19:51 26 Oct 22
My dad wanted to be cremated and he died not from Covid-19 but of natural causes at 83. It was the height of the... pandemic and I couldn't find anyone to pick up the body and do the cremation. New Leaf picked him up, cremated and had his ashes delivered to me. I would have payed anything as this was his last wish but I was happy it was reasonably priced and so convenient. Thank You New Leaf Cremation!read more
steve buonincontri
15:54 26 Oct 22
Oh my goodness, I cannot say enough good things about this service and company. The people here treated us so well.... They were calm, and courteous at all times. Gave us peace. They handled everything so beautifully with zero stress to us at all. Prices were excellent. I would highly recommend them to everyone in need of this service. They took away all my worries.No need to even look any further, you have found the best service right here.read more
Cynara Cannatella
12:21 26 Oct 22
I don’t know what I would have done without the New Leaf team. In the hectic early days of covid in NYC, the hospital... lost my dad’s body. New Leaf took found him, kept me informed, took wonderful care of him and were very kind and compassionate throughout the entire process.read more
Wayne Spaeth
12:11 26 Oct 22
New Leaf Cremations was of tremendous help when I had to deal with the death of my younger brother in Spring 2020... during the height of the Covid-19 crisis in New York. They were the only facility to offer assistance after I had contacted a number of funeral homes and cremation services without success. I was able to make all necessary arrangements remotely which were done quickly and efficiently. New Leaf Cremations helped to eliminate the anxiety that existed during those trying times and I would whole heartedly recommend their services.read more
Lectus Read
14:42 25 Oct 22
Great service. I reached out to them during the pandemic, when, in NYC, you had to wait several months for cremation... services.With New Leaf Cremation, I had the ashes in two weeks.They were reliable, the process was smooth, and the paper work was fast. Everything was taken care of online. I’ve been recommending them ever since.read more
Joshua Maldonado
14:06 14 Oct 22
I have nothing but great things to say about NEW Leaf Cremation. Someone VERY closed to me passed away and I was giving... a list of places to choose from. After several phone calls, comparing pricing, reading reviews, I finally settled on New Leaf Cremation and it couldn't of been a better choice. Thank you to Margaret Edwards and the entire team for answering all my questions, staying true to the deliverables, and being so very helpful.read more
Michael Symes
18:56 04 Oct 22
My experience with new Leaf was very very great they took care of everything when our son Christopher died they ask us... what we want and they did it they made everything so easy and wonderful it was a time that we did not wanted to worry about the process my wife and I was very happy for everything that you all did thank you God bless you all one love ❤️read more
Connie Cooper
12:41 23 Sep 22
I was recommended to New Leaf Cremation from a family friend. It was easy , and the sweet comforting voice of Margaret... was so soothing and sympathetic. I would definitely recommend New Leaf Cremation to anyone who is looking for cremation services,it makes a very difficult time bearable.Thank you,Connie Cooperread more
David Poleshuck
16:44 15 Sep 22
I was helping a close friend arrange for a cremation. It was complicated. I spoke to several places first: they were... all off-putting and didn't want to deal with any problems. I finally called New Leaf. It was still complicated but they dealt with every problem. They listened to what I said and responded. I highly recommend them in your time of need.read more
Sandra Acevedo
15:18 13 Sep 22
Thank you so much to the staff of New Leaf Cremation staff for their excellent service during a very difficult time. My... sister passed away in February 2022 in New York and I needed to handled all the details from Massachusetts. It was a fairly easy process. Follow up was great and all my interactions with the staff effortless. They were the most cost effective service that I was able to find. I will recommend this service without hesitation.read more
Barbara Rothstein
18:35 02 Aug 22
I would highly recommend New Leaf. Margaret was wonderful in making a very difficult time as easy as possible. She... also tackled the problem of having my husband's remains shipped back to his home country, Scotland. Her research came up with the easiest, secure & most affordable solution. Excellent services & attention.read more
Sheryl Smith
16:26 28 Feb 22
My experience with New Leaf Cremation was the best I could have imagined. When I called at 3:00 in the morning after my... husband passed away, Margaret very kindly helped me to arrange for the funeral and cremation preparations. She was kind and sympathetic even though it was the middle of the night. She also took extra time to explain the process and help me to decide on the water urn and flowers over the next few days. Her mother performed the ceremony which was customized to our preferences. My daughters and I were comforted by her words, and I know that my husband would have been happy with the ceremony. Margaret helped to post my husband’s online obituary quickly and was also able to get me the death certificates that I needed in a timely manner. I highly recommend New Leaf Cremation for their professional and kind manner as well as their rapid response to my needs and affordable pricing compared to other funeral services.read more
Laura Molina
18:35 21 Jan 22
THIS WAS A MOST COMPASSIONATE AND UNDERSTANDING SERVICE AT A TIME WHEN PEOPLE CAN BE UPSET. THEY ARE ALSO... STRAIGHTFORWARD ABOUT COSTS. I HIGHLY RECOMMEND THEM.read more
Ben Gonzalez
13:07 10 Jan 22
New Leaf picked up mom really fast; when we called to ask when they would pick her up, they had already done so. They... made it easy for us. Great communication. While everyone we dealt with was polite, Margaret was particularly caring and helpful.read more
hank degreef
18:21 02 Jan 22
We had 8 months to prepare, but we never did, and when mom passed, everything was all a mess on many many levels.But... MARGARET was literally a godsend. 1) Margaret was an absolute pro. She efficiently and proficiently got on the case of the hospital and the doctor to get the death certificate signed... and that took a while. 2) Margaret flexibly managed how my family needed to deal with the finances. 3) Margaret compassionately dealt with the different requests of my family members.Without a doubt, we were in outstanding hands, and I am grateful that Newleaf Cremation has someone like Margaret representing them. She has the perfect balance of professionalism and compassion that is absolutely essential in times like these. Thank you thank you thank you Margaret for what you did for mom and our family!read more
Elizabeth Boodoo
20:36 10 Oct 21
Margaret was amazing and helped my family and I out through a very difficult time. She was always readily available.... Would highly recommend their services.read more
Barbara Gordon
16:40 24 Jan 21
Exceptional, professional, compassionate & personal service for our beloved mother. Our wishes were respected and all... the associated details were taken care of. I wholeheartedly recommend New Leaf Cremation.read more
Shawn Horton
16:30 31 Oct 20
When making arrangements for my deceased loved one; the personal interest, care and concern that I experiences from... Mike Noll and his associates has been stellar! Not just during the challenge of making arrangements but even 7 MONTHS afteward!! I received a wonderful email checking in to see how my family and I were coping. New Leaf represents what is good in humanity, taking the business out of the equation and dealing with grieving persons as "family".I will ALWAYS be grateful for your services Mike and will HIGHLY recommend you to others that have to deal with end of life arrangements.You deserve 10 stars!!!read more
Ernest Gavrilette
01:47 10 Sep 20
It's been weeks and no one contacted me regarding the status of my dearest Mom's case. They filled out the death... certificate incorrectly, haven't received any documentations since I reported the errors, have no idea when will my beloved Mom's remains will be processed, nobody called to let me know anything, so all together a horrible experience! They took my money immediately but still nothing! Absolutely disgusted by this company! I feel outraged and hurt that this is how they treat their clients in their hardest and most heartbreaking times.- REPLY to company: I have sent multiple emails without getting updates, never received a single phone message (as of today 09/15/2020 the last message in my voicemail is dated Aug. 21 unrelated) though I have provided the correct number, my address was clearly filled out in the forms along with all data, of which your own system generated copies that I downloaded, Michael wrote me a letter without any details, only claiming calls that I have never received, but without a single factual information in the letter regarding my dearest Mom's case, so all I can see in the reply is a bunch of lipstick put on a piggy to make her appear prettier. When I called the provided number of the company, the lady told me that Michael is actually out of state, so then I'm not sure what he found "ridiculous" about my inquiries with no email replies? Perhaps they didn't want to put down anything in writing? Who knows. But in the end I keep my original opinion as is, since I have no reason whatsoever to change it. :-/read more
Ashwat Venkatraman
17:38 29 Jun 20
Michael and his team are absolutely incredible. They make the extremely painful loss of a loved one to be easy from the... funeral service side. Michael helped us our with some additional paper work too and the mortuary in Rockville Center is beautiful and historic. Highly recommend this, I think their prices, service, empathy are beyond parread more
CT Phish
14:19 09 Jun 20
Unbelievable customer service and care. Losing a loved one is difficult but it's even more distressing during a... pandemic. My father passed away of natural causes, every funeral home I called wasn't able to answer my questions or help me with arrangements. Since my father lived in Queens New York, a COVID-19 hot zone, the funerals homes, I was able to make contact with, gave me 6-8 weeks leadtime for cremation, let alone a tradional funeral service. I called New Leaf Cremations after searching the internet as a last resort; my mistake for not calling them first! I had the pleasure of talking to a young man, he was sincere and understanding. He understood the difficulties of making arrangements during these troubling times and instructed me to use their online system; easy and simple process. After filling / providing information online, I received a call from the same young man, the next day to follow up with my application and again expressing his condolences. New Leaf handled my father's cremation in 4 days, 11 days after his passing. New Leaf continued to provide excellent service till the time I picked up my father's remains. I later found out the young man was one of the owners; to know he was answering calls just tells me what type of business they run: personable, respectable and humble. Great service and no "fine print" or hidden costs, very affordable. No hesitation or reservations in recommending them.read more
Dolores Brandon
15:43 03 Jun 20
WONDERFUL in every way.In this time of COVID, the entire sequence of managing a funeral, cremation, memorial can be... very, very daunting and emotionally painful.I was BLESSED to be referred to New Leaf a month before my husband's actual death. I started my search for direct cremation at the height of the COVID crisis; local Funeral Directors were all overwhelmed, unable to take on new clients. Fortunately, I had good guidance and New Leaf came highly recommended.From the minute I spoke to Michael Noll, my panic was quelled. He, personally, was so kind, so very patient and the service New Leaf provided so efficiently organized, I simply had to follow the very easy steps they had online.When the day came that my husband died, of course, I was in another panic. Fifteen minutes after getting the news, I called New Leaf to initiate transport of the body. It was a Sunday evening, Michael was there, working! Calm, focused, attentive.Within two hours my husband's body was picked up at the Brooklyn-based nursing home where he died and transported to New Leaf. Within ONE week the cremation took place. A week after that, Michael personally delivered the ashes to my home. Quite, quite WONDERFUL, sensitive, caring in every way. I can only wish the very best of futures for this young business. Michael and the entire staff @ New Leaf all deserve a GOLD STAR.read more
P Kehner
03:58 21 May 20
Thank you New Leaf Cremation for making a difficult time easy for my family. Professional in every sense of the word.... Yall helped me take care of my father all the way from Texas. I cant thank you enough.read more
Nicole D
00:40 19 May 20
The intake phone call was very nice. I was helped, assisted and taking care of immediately which was deeply appreciated... at such a critical time. Be prepared for a great deal of paperwork but fortunately it's all done electronically which makes it convenient.After the initial paperwork is completed and payment is made there's not a lot of updates and contacting. But when I did call for updates I was treated nicely.With the virus at this time complicating everything I can understand why it isn't always easy to keep people updated but a phone call would have been appreciated. Overall excellent service.read more
Cindy Davis
13:09 15 May 20
Courteous, proficient, respectful and quick service. During this trying time of my Dad passing away during this... pandemic. I called New Leaf and talk to Michael he was so helpful and professional. I called him quite a few times and he helped me with my questions each time. I called them on a Thursday my Dad was picked up the next day Friday from the Morgue. He was cremated and in less the 3 weeks and got his remains. I will definitely recommend New Leaf Cremation to do business with.read more
Gabrielle Breslow
17:57 04 May 20
Michael at New Leaf Cremation handled a delicate cremation situation for me with empathy and compassion. Because of... the pandemic, it was very difficult to find cremation resources and I am beyond thankful to New Leaf. Michael went out of his way to be responsive and available. I highly recommend this service.read more
P LaB
17:15 27 Mar 20
My dear friend of 48 yrs has no living family, my husband & I became his caregivers the past 3 yrs. When the time came... and I needed guidance, New Leaf Cremation took me by my hand and stood by me via phone through this painful time. Such gentle and kind people; I never felt a hesitation to call and ask another question. When the time comes and you need gentle guidance and education about what to do next, call New Leaf Cremation. They help ease your pain and do everything for you. Thank you New Leaf Cremation, and bless you Michael - you made this hard time a bit easier on my heart. Much Gratitude from Team Jackson, Ettell-LaBrache - rest in peace dear friend, rest in peace.read more
Doretta Gadsden
15:07 26 Mar 20
My husband passed on 3/13/2020. I knew he was not doing well and started calling Crematoriums. New Leaf is kind,... patience , considerate and very professional. I would have paid for my own if they had a service as such.Michael brought my husband’s ashes to our home in Brooklyn because I wasn’t feeling well. I would have had to wait a week or so. He didn’t even want a tip.Losing my husband has been the worse experience of my life but New Leaf made this part move with ease.Thank you Michael☀️read more
LORI CHROMEBOOK
02:28 05 Mar 20
New Leaf Cremation helped me through one of the toughest times in my life the death of my mother they where an online... service but they where so hands on and informed you of everything happening. They also go above and beyond to accommodate the customer, an example of this is I selected to have my mother's remains delivered via mail and they personally delivered her remains to my doorstep. If your looking to have your love one's cremated and need a considerate, professional and reputable business please reach out to New Leaf Cremation.read more
Anette Otero Gonzalez
17:22 27 Dec 19
The service is excellent. We were in Puerto Rico and we could do all the paperwork of my brother-in-law through... internet and they delivered the ashes to a funeral home near where we were staying in Brooklyn. All was very easy with the application online and they were accesible to answer all our questions and doubts and of keeping us update with the process. Forever grateful to Michael.read more
Constantin Lisanevich
01:34 03 Dec 19
I was very impressed with the assistance given to me by New Leaf. Would recommend Mike Noll to anyone in need of this... type of service. There’s so much stress, anxiety, and sadness and when experiencing the loss of a loved one and New Leaf Cremation understands that it’s difficult to plan a funeral during this time. They really make sure the process is as easy and fluid as possible. Mike Noll excellent assets to New Leaf and made my whole experience stress free and easy! Thank you thank you from the bottom of my heart!read more
Paige Elizabeth McCall
23:06 06 Nov 19
Exceptional experience. Spoke to the care team at New Leaf Cremation and they had someone pick up my mother’s remains... within two hours of my call. When dealing with the shock of her death, they were a ray of sunshine. I highly recommend using their service.read more
Vin Vomero
22:11 06 Nov 19
I'd highly recommend New Leaf. They took my call right away and answered all of my questions. They helped me complete... the forms online and kept me in the loop every step of the way, which made a very difficult time a lot easier to handle.read more
